Contact Us

Contact Us

What to Include

In administering this part of the store, puracy follows this rule: providing the order number, relevant item, and supporting details helps customer service respond efficiently. Returns must wait for approval and merchant-paid shipping instructions. It is stated here to give customers a clear understanding of how this part of the service works.

Customer-Service Hours

In administering this part of the store, puracy follows this rule: customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Send questions to support@puracyoak.shop or call 512-937-7126. The purpose of this explanation is to make the applicable customer standard easy to follow.

Business and Return Address

Under the customer terms maintained by puracy, the complete physical address is 13422 S Fairview Ave, Baton Rouge, Louisiana, 70816, United States. This is also the default return address unless an approved return authorization supplies a dedicated destination. It is set out here to help customers understand the applicable next steps.

Merchant Information

  • Brand: puracy
  • Email: support@puracyoak.shop
  • Phone: 512-937-7126
  • Company and default return address: 13422 S Fairview Ave, Baton Rouge, Louisiana, 70816, United States