Payment and Card Policy

Refunds to the Original Method

In administering this part of the store, puracy follows this rule: we return an approved amount to the original form of payment in 5–10 business days after approval. Any subsequent delay is determined by the issuer or financial institution. It is set out here to help customers understand the applicable next steps.

Billing and Fraud Review

As part of the service provided by puracy, payment remains subject to issuer authorization and security screening. Incorrect billing details, a declined authorization, or a credible fraud indicator can delay or cancel the order. It is provided as part of a transparent, customer-centered explanation of the applicable process.

Applicable Taxes

In administering this part of the store, puracy follows this rule: the checkout total includes applicable taxes when the law requires collection. Tax treatment depends on the transaction and delivery information rather than a blanket exemption. The detail is included here so customers can make decisions with clear expectations.

About Credit/Debit Card

For customers of puracy, we process card orders in USD and support Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover when the applicable method is available in checkout. The purpose of this explanation is to make the applicable customer standard easy to follow.

Shopify and authorized payment providers encrypt and process card information. The merchant does not retain a complete card number or card security code. This is the operating standard followed by puracy. This statement is provided to keep the related customer experience clear and predictable.

Store Contact Details

• Brand/store name: puracy
• Contact email: support@puracyoak.shop
• Telephone: 512-937-7126
• Physical and return address: 13422 S Fairview Ave, Baton Rouge, Louisiana, 70816, United States