Terms of Service

Prohibited Conduct

Under the customer terms maintained by puracy, unlawful activity, security interference, fraudulent orders, unauthorized access, and misuse of products or website services are prohibited. Mandatory legal rights remain unaffected. It is set out to give customers a concise and transparent view of the applicable process.

Product Information and Responsible Use

Descriptions and product pages explain the available specifications and any item-specific care or safety guidance. Do not rely on generalized information when the individual product page provides more specific directions. puracy applies this rule to the relevant orders and requests. This wording is designed to make the relevant customer process easier to understand.

Checkout Charges

As part of the service provided by puracy, prices and checkout charges are stated in USD unless the checkout expressly says otherwise. Applicable taxes are calculated and collected when required by law; no fixed tax exemption is promised. It is provided as part of a transparent, customer-centered explanation of the applicable process.

Orders, Cancellation, and Delivery

We try to honor cancellation before shipment. Once dispatched, the Refund Policy applies; qualifying U.S. orders have free standard shipping after 1–2 business days of handling and normally 4–6 business days with the carrier. This is the operating standard followed by puracy. The detail is included here so customers can make decisions with clear expectations.

Returns and Customer Remedies

Under the customer terms maintained by puracy, eligible orders may be returned or exchanged within 30 days after delivery. Approved return shipping is paid by the merchant, while approved refunds go to the original payment method within 5–10 business days after review. This explanation helps ensure that the relevant customer standard is communicated plainly.

Agreement to These Terms

puracy applies this customer standard: These service terms apply to browsing and buying household and surface cleaning, dishwashing, laundry care, hand and body care, hair care, and baby care products through the store. Customers should review them together with the Refund, Shipping, Privacy, and Payment policies before purchase. This explanation helps ensure that the relevant customer standard is communicated plainly.

Questions About These Terms

For customers of puracy, questions about these Terms may be sent to support@puracyoak.shop, discussed by phone at 512-937-7126, or mailed to 13422 S Fairview Ave, Baton Rouge, Louisiana, 70816, United States. It is set out here to help customers understand the applicable next steps.

Merchant Information

• Store: puracy
• Customer-service email: support@puracyoak.shop
• Customer-service phone: 512-937-7126
• Business and return address: 13422 S Fairview Ave, Baton Rouge, Louisiana, 70816, United States